21st Century Dining

Connect Customers to the Kitchen and Bar directly from the Table

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Product Information

Order Process

1) Scan QR Code

Customers use the phone app to scan QR codes on tables or locations. Those without the app can find it by scanning a code using common QR software or searching "Extraorder" on mobile stores.

2) Place Order

The menu opens (complete with custom branding and optional languages), the customer chooses items and then authorises the credit card payment for up to the value of the order.

3) Fulfill & Charge Card

Kitchen and Bar receive their order portions and tick them off as they are completed. Once the order is finished or left for a set period, the card is charged for the completed items.

Product Features

No Setup/Monthly Fees

We collect 2% of each Extraorder sale utilising Stripe's payment gateway on top of Stripe's standard fees.

Your Branding

Our mobile app requires customers to scan their table's QR code, ensuring they only see your brand and your menu.

Subscriptions (roadmap)

Checkout customers can choose to receive your establishment's messages, providing powerful repeat business opportunities.

Host Responsibility

Features such as "S.O.S. Angela", "Alcohol Hide" and "Alcohol Monitoring" help towards providing a safe environment.

Fast Flexible Menus

Create a combo, date night special, happy hour discount or holiday surcharge; then enable it for only certain periods.

Web Administration

Nothing to install. Open a modern web browser and login. Setup menus, view reports and print invoices.

Product Benefits

Maximise Productivity

Automate ordering and reduce the required wait staff, allowing greater focus elsewhere.

Increase Sales

Offer another way to order and reclaim lost sales from frustrated customers unable to attract staff.

Stop Dine and Dash

Since transactions are authorised before orders are placed, your payment is assured.

Manage Margins

Costs increasing? Have new competition? Change menu pricing at a moment's notice.

Key Technologies

“The key to driving future profitability in hospitality is the adoption of new technology to improve efficiency.”

— GREG HARRISON, FOUNDER

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Extraorder makes it easier for customers to place those extra orders without having to attract a staff members attention, which is where many sales are lost.

Company Information

Our Beginnings

Finding the current ordering process too slow, two friends founded Extraorder to build a better dining experience for both customers and restaurant staff.

Through their efforts, guests can enjoy a greater level of service without the need to attract the attention of waitstaff to place an order or pay the bill.

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Our Mission

Our mission is to raise the bar for hospitality, improving the quality for both guests and staff alike. Being able to order, place extra orders and pay direct from tables, allows staff more time to provide better service and allows guests to split and pay bills themselves without having to wait or queue.

With a highly flexible menu design system and built-in host responsibility features, managers can have greater control over their business and increased confidence in the execution of service.

Our Team

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Greg Harrison

CEO/Founder

Greg has many years experience in senior finance roles for a wide range of hospitality sectors including, hotels, restaurants, stadiums, conference centres, wineries, micro breweries and bars. His passion has been in working with people at all levels in hospitality to achieve greater levels of customer satisfaction and profitability.

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Richard Warburton

CTO/Founder

Richard has been writing software professionally for decades, including over 12 years for hospitality. With livelihoods increasingly entrusted to software, he understands correct operation is critical, and takes pride ensuring such trust is not misplaced.

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Gary Christieson

Director - AU General Manager

With over 20 years experience implementating and supporting ERP Financial Solutions, Gary brings a huge focus on outcomes for his clients. Gary heads our Australian presence delivering Extraorder to both clients and their customers.

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Andrew McClurg

Sales Manager APAC

Andrew has been involved in the Point of Sale industry in New Zealand and abroad for over 30 years. Andrew brings a wealth of sales experience and knowledge in hospitality operations, loyalty and ordering apps and Point of Sale.

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Gabby Zwagerman

Marketing Assistant

Partners